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Cherished Hours
A friendly carer helping an older couple with a colouring activity at home

Local home care & companionship

Caring support that feels like family

Helping the people you love stay safe, happy and independent at home — with kind, familiar carers from your local community.

  • DBS-checked carers
  • Free home assessment
  • No long contracts

Do we cover your area?

A smiling carer sharing a laugh with an older woman

There’s no place like home

Personalised care that keeps you safe and happy at home

Every person is different. We take the time to understand routines, preferences and the little things that make a day feel right — then match you with a carer who truly fits.

Discover our services

Why choose Cherished Hour

Care you can trust, from people who care

  • Personalised care

    A care plan built around your routines, preferences and the little things that matter.

  • A familiar face

    We match you with a regular carer so trust and friendship can grow over time.

  • Trained & vetted

    Every carer is DBS checked, fully trained and supported by our local team.

  • Family kept in touch

    Clear updates after visits, so the whole family has peace of mind.

  • Flexible visits

    From an hour a week to daily support — change your care as needs change.

  • Truly local

    We live and work in the communities we serve, so help is never far away.

An older woman smiling warmly
“Mum looks forward to every visit. Knowing someone kind is with her has taken a huge weight off our shoulders.”
Sarah · Daughter of a client, Guildford

Getting started

Simple, friendly and no pressure

  1. 1

    Have a chat

    Call or send us a message. We’ll listen and answer your questions.

  2. 2

    Free home visit

    We meet you at home to understand your needs and wishes.

  3. 3

    Meet your carer

    We introduce your carer and agree a plan that suits you.

Where we care

Proudly serving our local towns and villages

Enter your postcode to check we cover your area, or browse the towns below.

  • Watford

    Cassiobury · Oxhey · West Watford · North Watford · Nascot Wood

  • Bushey

    Bushey Heath · North Bushey · Oxhey Village

  • Rickmansworth

    Kings Langley · Abbots Langley · Croxley Green · Chorleywood · Sarratt

  • Borehamwood

    Elstree · Well End

  • Radlett

    Shenley · Aldenham · Letchmore Heath

  • St Albans

    Harpenden · London Colney · Sandridge · Park Street · Wheathampstead

  • Welwyn

    Welwyn Garden City · Digswell · Codicote · Oaklands · Woolmer Green

  • Hemel Hempstead

    Boxmoor · Apsley · Leverstock Green · Bovingdon · Piccotts End

  • Berkhamsted

    Northchurch · Potten End · Tring · Aldbury

Questions

Frequently asked questions

What is companionship care?

Companionship care is friendly, practical support in your loved one’s own home. It might be a chat over a cup of tea, help with light housework, preparing a simple meal, a trip to the shops, or company on an outing. It’s about reducing loneliness and helping someone stay comfortable and independent at home.

Do you provide personal care or medication support?

No. Cherished Hours does not provide personal care (such as bathing, dressing or toileting) or medication support. We provide companionship and light practical help only.

Are you CQC registered?

No – and we are not required to be. Because we offer companionship only, with no personal care or medication, our service falls outside the activities the Care Quality Commission regulates.

What can a companion help with?

Companionship visits (conversation, reading, puzzles, hobbies), light housekeeping, laundry, meal preparation, shopping and prescription collection, and accompanied outings such as GP appointments, the hairdresser or a social club.

How much does it cost?

Our rate is £35 per hour. You can book 1 hour (£35) or 2 hours (£70). There are no membership fees and no long-term contracts.

How do I book a visit?

Use the booking calendar on this page to choose a date and time, or call us on 01234 567890. We’ll confirm the visit and answer any questions you have.

Can I book for longer than 2 hours?

Yes. Please contact us directly and we’ll arrange a longer visit, charged at the same £35 per hour.

Can I meet the companion before the first visit?

Yes. We’re happy to arrange a short introductory call or meeting so you and your loved one can get to know the companion before the first visit.

Are your companions DBS checked and insured?

Yes. Every companion has an enhanced DBS check, and Cherished Hours holds public liability and professional indemnity insurance.

What areas do you cover?

We cover Watford, Bushey, Borehamwood, Radlett, St Albans, Hemel Hempstead, Berkhamsted and Welwyn.

What is your cancellation policy?

We ask for at least 24 hours’ notice to cancel or rearrange a visit. Cancellations with less than 24 hours’ notice may be charged at 50% of the visit fee.

Do you offer respite for family carers?

Yes. Regular visits give family carers a break, knowing their loved one has friendly company and a helping hand.

Call now for a friendly, no‑obligation chat.

Whether you’re planning ahead or need support quickly, we’re here to listen.